E60 Discussion Anything and everything to do with the E60 5 Series. All are welcome!

front bumper peeling

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Old 11-24-2009, 09:10 AM
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well, about three months ago the clear started to peel on my back bumper. The BMW factory rep said they would cover even tho my car is out of warranty. Now my front bumper is doing the same thing . The rep will again cover the issue. I am very happy with the level of service from not only the factory rep but also the dealership coming through with a loaner.
(peake bmw)
Old 11-24-2009, 02:51 PM
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well count your self lucky dude....

here in the UK, it was a no no for me when the same thing happened_well not quite the same in my case the front bumper started to peel and i was told by the stealer that it was not covered by their body work "guarantee" and i'm out of warranty period.
Old 11-24-2009, 07:53 PM
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Originally Posted by ethan' post='1061930' date='Nov 24 2009, 06:51 PM
well count your self lucky dude....

here in the UK, it was a no no for me when the same thing happened_well not quite the same in my case the front bumper started to peel and i was told by the stealer that it was not covered by their body work "guarantee" and i'm out of warranty period.

I'm working on a DIY for paint. I'd only trust myself painting. I wish I had enough volume to rent out a couple of bays and put a booth in one and a bodyshop in the other.
Old 11-30-2009, 06:02 AM
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Originally Posted by ethan' post='1061930' date='Nov 24 2009, 05:51 PM
well count your self lucky dude....

here in the UK, it was a no no for me when the same thing happened_well not quite the same in my case the front bumper started to peel and i was told by the stealer that it was not covered by their body work "guarantee" and i'm out of warranty period.
ask the service rep when the bmw factory rep will be at the dealership. my dealership said no to the repair, but when i pushed a little they told me maybe the factory could help. If nothing works call bmw directly and see if they will help.

as a follow up...just left the dealership after dropping off the car and they put me into a 09 528i. I did not expect the 5, usually i get a 3 so I am very happy with this visit so far.
Old 11-30-2009, 06:27 AM
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Originally Posted by nola530' post='1064934' date='Nov 30 2009, 09:02 AM
as a follow up...just left the dealership after dropping off the car and they put me into a 09 528i. I did not expect the 5, usually i get a 3 so I am very happy with this visit so far.
You got a 528! You lucky dog, I always get the 3 as well...
Old 11-30-2009, 06:48 AM
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Originally Posted by nola530' post='1064934' date='Nov 30 2009, 11:02 AM
ask the service rep when the bmw factory rep will be at the dealership. my dealership said no to the repair, but when i pushed a little they told me maybe the factory could help. If nothing works call bmw directly and see if they will help.

as a follow up...just left the dealership after dropping off the car and they put me into a 09 528i. I did not expect the 5, usually i get a 3 so I am very happy with this visit so far.
will do thanks.... but I'm not sure if the process here is the same as in US. As much as I dislike the way the dealers treat the customers, I'm more disgruntled with the way BMW customer service has dealt with my concerns in the past

Doesn't hurt to try again, right?
Old 11-30-2009, 10:55 AM
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Originally Posted by kscarrol' post='1064948' date='Nov 30 2009, 09:27 AM
You got a 528! You lucky dog, I always get the 3 as well...
funny thing was that there was a 3 series loaner next to it and i walked towards it only to have the svc manager stop at the 5. . I just went with it and drove off as fast as I could before they tried to give me the 3 . whats it look like downtown? is the who dat nation out yet or is the rain keeping them away...for now?
Old 11-30-2009, 01:25 PM
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Originally Posted by ethan' post='1061930' date='Nov 24 2009, 06:51 PM
well count your self lucky dude....

here in the UK, it was a no no for me when the same thing happened_well not quite the same in my case the front bumper started to peel and i was told by the stealer that it was not covered by their body work "guarantee" and i'm out of warranty period.
Bummer. I'd probably look for another shop.
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