First BMW Purchase turning out to be a nightmare!!!
01-15-2009, 01:28 PM
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My Ride: 2005 530d M Sport, Carbon Black, Black half leather
I got my BMW from Big motoring world in Kent in the UK 4 days ago, since iv owned the car i have seen
Airbag warning light
Seatbelt warning light
Tyre puncture warning light
Parking sensors stoped working after 48 hours
Im stressed and tierd and have got to the point where im starting not to like the car even tho i should be loving it!
I dont know what to do anymore
Airbag warning light
Seatbelt warning light
Tyre puncture warning light
Parking sensors stoped working after 48 hours
Im stressed and tierd and have got to the point where im starting not to like the car even tho i should be loving it!
I dont know what to do anymore
01-15-2009, 01:29 PM
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My Ride: 14 550i
still under warranty? take it to the dealer
Originally Posted by Epic' post='768861' date='Jan 15 2009, 02:28 PM
I got my BMW from Big motoring world in Kent in the UK 4 days ago, since iv owned the car i have seen
Airbag warning light
Seatbelt warning light
Tyre puncture warning light
Parking sensors stoped working after 48 hours
Im stressed and tierd and have got to the point where im starting not to like the car even tho i should be loving it!
I dont know what to do anymore
Airbag warning light
Seatbelt warning light
Tyre puncture warning light
Parking sensors stoped working after 48 hours
Im stressed and tierd and have got to the point where im starting not to like the car even tho i should be loving it!
I dont know what to do anymore
01-15-2009, 01:31 PM
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My Ride: 2005 530d M Sport, Carbon Black, Black half leather
I got warrenty from big motoring work, 2 years. cars done 44k miles. If i make a claim on the warrenty its ?100... after 4 days i shouldnt have to be making a claim on the warrenty but its not like the garage could care less as long as the cars sold. when i called them about one of the problems they just said to call warrenty about it.
01-15-2009, 01:35 PM
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Originally Posted by Epic' post='768867' date='Jan 15 2009, 05:31 PM
I got warrenty from big motoring work, 2 years. cars done 44k miles. If i make a claim on the warrenty its ?100... after 4 days i shouldnt have to be making a claim on the warrenty but its not like the garage could care less as long as the cars sold. when i called them about one of the problems they just said to call warrenty about it.
call warranty. these are phenominal cars, however, phenominal cars are like phenominal women.... maintenence required..............
01-15-2009, 01:38 PM
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i'm sorry to hear did you take your car to get inspected by the dealer before you purchased it? if not, i highly recommend it. some places offer a 1 week warranty if any issues occur, does big motoring work offer this?
i would call a dealership give them the VIN and let them know your issues. maybe there are technical service bulletins that need to be done. ask them for a quote to fix everything and see if it exceeds the ?100.
i know it sucks when you get ripped off from shady car salesmen but there's no point in crying over spilled milk. get it fixed and start enjoying the 5er.
i would call a dealership give them the VIN and let them know your issues. maybe there are technical service bulletins that need to be done. ask them for a quote to fix everything and see if it exceeds the ?100.
i know it sucks when you get ripped off from shady car salesmen but there's no point in crying over spilled milk. get it fixed and start enjoying the 5er.
Originally Posted by Epic' post='768867' date='Jan 15 2009, 02:31 PM
I got warrenty from big motoring work, 2 years. cars done 44k miles. If i make a claim on the warrenty its ?100... after 4 days i shouldnt have to be making a claim on the warrenty but its not like the garage could care less as long as the cars sold. when i called them about one of the problems they just said to call warrenty about it.
01-15-2009, 01:46 PM
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My Ride: E60 525d M-Sport Saloon M57N2 3.0d LCI
EXTERIOR: Jet Black, ///M-Aerodynamic Bodystyling, ///M-Rear Spoiler, De-badged, Gradual Tint Windscreen, ///M-Double Spoke 172M 19" Alloy Wheels (with non-run flats & space saver spare wheel) & ///M-Sports Suspension;
INTERIOR: ///M-Steering Wheel, Black Dakota Leather Heated Sports Seats with Electric Lumbar Supports, Brushed Aluminium Interior Trim & Anthracite Headlining.
Originally Posted by Epic' post='768867' date='Jan 15 2009, 10:31 PM
I got warrenty from big motoring work, 2 years. cars done 44k miles. If i make a claim on the warrenty its ?100... after 4 days i shouldnt have to be making a claim on the warrenty but its not like the garage could care less as long as the cars sold. when i called them about one of the problems they just said to call warrenty about it.
Firstly, I take it the car's 3 yrs manufacturers warranty has expired? If so, have you actually been back to the company that sold you the car (Big Motoring World) and expressed your serious dissatisfaction at the problems in such a short space of time and also demonstrated them? Depending on their response, I would demand to speak with the MD / Owner as this is disgusting after owning for such a short period.
I'm not 100% sure, but isn't there a statutory 3 months 'free' warranty that all registered motor traders MUST provide in the UK - this is nothing to do with the extended 2 yr warranty - that I'm guessing you've paid extra for? By 'free' I mean they must put right defects for this period of time?
01-15-2009, 01:48 PM
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Originally Posted by rrnag30' post='768871' date='Jan 15 2009, 02:35 PM
these are phenominal cars, however, phenominal cars are like phenominal women.... maintenence required..............
01-15-2009, 01:58 PM
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Your rights when buying from a dealer
When buying from a dealer, the law says a car must be:
Of satisfactory quality. It must meet the standard a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, the age and the mileage on the vehicle. Amongst other things, this covers the appearance and finish of the car, its safety and its durability. The car must be free from defects, except when they were pointed out to you by the seller.
As described. If the advert states ?air conditioning and CD player? then the car should come with these features and they should be working.
Reasonably fit for any normal purpose. It should get you from A to B.
Reasonably fit for any other purpose you specify to the seller. For example, towing a caravan.
These rights are not affected by any mechanical breakdown insurance (which is often sold by dealers if the manufacturer's warranty has run out), guarantee or warranty giving additional protection. Once a trader gives a warranty it becomes an agreement on its own, but it is not your legal right to demand a warranty from the trader.
If you inspect the car, or someone does so for you, the dealer may not be liable for any faults which should have been uncovered by the inspection. It's a good idea to get a description of the vehicle's condition from the dealer: ask whether there is a pre-sale inspection checklist.
Go to this website for a heads up.
http://www.consumerdirect.gov.uk/before_yo...out/cars/dealer
You need to get on to your local citizens advice bureau pronto and get some advice.
The warranty does not alleviate the dealer of its legal obligation.
Find out your rights and use them to your advantage. You are better protected buying a used car from a dealer than a private person. Buying privately is largely a case of buyer beware, not quite so when you buy from a dealer.
Even the car is used they do have obligations they must adhere to.
As far as I am aware it is down to them to prove the fault wasn't there when you bought the car for anything that arises in the first 6 months of your ownership despite your 3rd party warranty.
Most businesses will try it on thinking you are unaware of your legal rights.
Don't forget, however, that you still have a contract with the dealer or finance company who sold you the car. You might want to argue, under the Sale of Goods Act 1979 (as amended) that this is an unreasonable fault to have developed so soon after purchase, and that the dealer is in breach of contract, especially so if the fault was pre existing (which it probably was) and not described by them to you when you bought the car.
When buying from a dealer, the law says a car must be:
Of satisfactory quality. It must meet the standard a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, the age and the mileage on the vehicle. Amongst other things, this covers the appearance and finish of the car, its safety and its durability. The car must be free from defects, except when they were pointed out to you by the seller.
As described. If the advert states ?air conditioning and CD player? then the car should come with these features and they should be working.
Reasonably fit for any normal purpose. It should get you from A to B.
Reasonably fit for any other purpose you specify to the seller. For example, towing a caravan.
These rights are not affected by any mechanical breakdown insurance (which is often sold by dealers if the manufacturer's warranty has run out), guarantee or warranty giving additional protection. Once a trader gives a warranty it becomes an agreement on its own, but it is not your legal right to demand a warranty from the trader.
If you inspect the car, or someone does so for you, the dealer may not be liable for any faults which should have been uncovered by the inspection. It's a good idea to get a description of the vehicle's condition from the dealer: ask whether there is a pre-sale inspection checklist.
Go to this website for a heads up.
http://www.consumerdirect.gov.uk/before_yo...out/cars/dealer
You need to get on to your local citizens advice bureau pronto and get some advice.
The warranty does not alleviate the dealer of its legal obligation.
Find out your rights and use them to your advantage. You are better protected buying a used car from a dealer than a private person. Buying privately is largely a case of buyer beware, not quite so when you buy from a dealer.
Even the car is used they do have obligations they must adhere to.
As far as I am aware it is down to them to prove the fault wasn't there when you bought the car for anything that arises in the first 6 months of your ownership despite your 3rd party warranty.
Most businesses will try it on thinking you are unaware of your legal rights.
Don't forget, however, that you still have a contract with the dealer or finance company who sold you the car. You might want to argue, under the Sale of Goods Act 1979 (as amended) that this is an unreasonable fault to have developed so soon after purchase, and that the dealer is in breach of contract, especially so if the fault was pre existing (which it probably was) and not described by them to you when you bought the car.
01-15-2009, 02:19 PM
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My Ride: E60 525d M-Sport Saloon M57N2 3.0d LCI
EXTERIOR: Jet Black, ///M-Aerodynamic Bodystyling, ///M-Rear Spoiler, De-badged, Gradual Tint Windscreen, ///M-Double Spoke 172M 19" Alloy Wheels (with non-run flats & space saver spare wheel) & ///M-Sports Suspension;
INTERIOR: ///M-Steering Wheel, Black Dakota Leather Heated Sports Seats with Electric Lumbar Supports, Brushed Aluminium Interior Trim & Anthracite Headlining.
Originally Posted by mikeohope' post='768906' date='Jan 15 2009, 10:58 PM
Your rights when buying from a dealer
When buying from a dealer, the law says a car must be:
Of satisfactory quality. It must meet the standard a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, the age and the mileage on the vehicle. Amongst other things, this covers the appearance and finish of the car, its safety and its durability. The car must be free from defects, except when they were pointed out to you by the seller.
As described. If the advert states ?air conditioning and CD player? then the car should come with these features and they should be working.
Reasonably fit for any normal purpose. It should get you from A to B.
Reasonably fit for any other purpose you specify to the seller. For example, towing a caravan.
These rights are not affected by any mechanical breakdown insurance (which is often sold by dealers if the manufacturer's warranty has run out), guarantee or warranty giving additional protection. Once a trader gives a warranty it becomes an agreement on its own, but it is not your legal right to demand a warranty from the trader.
If you inspect the car, or someone does so for you, the dealer may not be liable for any faults which should have been uncovered by the inspection. It's a good idea to get a description of the vehicle's condition from the dealer: ask whether there is a pre-sale inspection checklist.
Go to this website for a heads up.
http://www.consumerdirect.gov.uk/before_yo...out/cars/dealer
You need to get on to your local citizens advice bureau pronto and get some advice.
The warranty does not alleviate the dealer of its legal obligation.
Find out your rights and use them to your advantage. You are better protected buying a used car from a dealer than a private person. Buying privately is largely a case of buyer beware, not quite so when you buy from a dealer.
Even the car is used they do have obligations they must adhere to.
As far as I am aware it is down to them to prove the fault wasn't there when you bought the car for anything that arises in the first 6 months of your ownership despite your 3rd party warranty.
Most businesses will try it on thinking you are unaware of your legal rights.
Don't forget, however, that you still have a contract with the dealer or finance company who sold you the car. You might want to argue, under the Sale of Goods Act 1979 (as amended) that this is an unreasonable fault to have developed so soon after purchase, and that the dealer is in breach of contract, especially so if the fault was pre existing (which it probably was) and not described by them to you when you bought the car.
When buying from a dealer, the law says a car must be:
Of satisfactory quality. It must meet the standard a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, the age and the mileage on the vehicle. Amongst other things, this covers the appearance and finish of the car, its safety and its durability. The car must be free from defects, except when they were pointed out to you by the seller.
As described. If the advert states ?air conditioning and CD player? then the car should come with these features and they should be working.
Reasonably fit for any normal purpose. It should get you from A to B.
Reasonably fit for any other purpose you specify to the seller. For example, towing a caravan.
These rights are not affected by any mechanical breakdown insurance (which is often sold by dealers if the manufacturer's warranty has run out), guarantee or warranty giving additional protection. Once a trader gives a warranty it becomes an agreement on its own, but it is not your legal right to demand a warranty from the trader.
If you inspect the car, or someone does so for you, the dealer may not be liable for any faults which should have been uncovered by the inspection. It's a good idea to get a description of the vehicle's condition from the dealer: ask whether there is a pre-sale inspection checklist.
Go to this website for a heads up.
http://www.consumerdirect.gov.uk/before_yo...out/cars/dealer
You need to get on to your local citizens advice bureau pronto and get some advice.
The warranty does not alleviate the dealer of its legal obligation.
Find out your rights and use them to your advantage. You are better protected buying a used car from a dealer than a private person. Buying privately is largely a case of buyer beware, not quite so when you buy from a dealer.
Even the car is used they do have obligations they must adhere to.
As far as I am aware it is down to them to prove the fault wasn't there when you bought the car for anything that arises in the first 6 months of your ownership despite your 3rd party warranty.
Most businesses will try it on thinking you are unaware of your legal rights.
Don't forget, however, that you still have a contract with the dealer or finance company who sold you the car. You might want to argue, under the Sale of Goods Act 1979 (as amended) that this is an unreasonable fault to have developed so soon after purchase, and that the dealer is in breach of contract, especially so if the fault was pre existing (which it probably was) and not described by them to you when you bought the car.