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Could UK members confirm this

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Old 01-25-2007 | 02:49 AM
  #1  
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Hi everyone

My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.

Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!

Anyone?!
Old 01-25-2007 | 04:32 AM
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Originally Posted by the-oneil' post='383181' date='Jan 25 2007, 11:49 AM
Hi everyone

My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.

Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!

Anyone?!
Yeah, I need to know too! The dealer has just told me to come in for v24 as it will fix my problem... (I suspect it won't if they put 24.01 on)
Old 01-25-2007 | 05:20 AM
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sos
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Originally Posted by the-oneil' post='383181' date='Jan 25 2007, 11:49 AM
Hi everyone

My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.

Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!

Anyone?!
Mine is running 24.01 and is working just fine.
Old 01-26-2007 | 02:25 AM
  #4  
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I received this from BMW UK

EMAD ELIAS
From: GBCustomerSupport@bmwfin.com
Sent: 26 January 2007 10:57
To: EMAD ELIAS
Subject: Software issue


Dear Mr Elias

Thank you for your email dated January 25, 2007 with regard to the software update for your vehicle.

We can confirm that the software update you need to resolve the failure of the LED eyebrow lights is called 24.2. We can advise that this software update will be available from BMW Approved Dealerships next week. We suggest that you contact your local dealership next week to arrange the instalment of this upgrade.

We are sorry that there has been a delay on this upgrade and trust that this matter will be resolved shortly.

Yours sincerely


Customer Service Executive

BMW Group UK
Ellesfield Avenue
Bracknell RG12 8TA
Tel: 0870 5050 160
Fax: 0870 5050 205
Mail: customer.service@bmw.co.uk
URL: www.bmw.co.uk
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