Could UK members confirm this
#1
Hi everyone
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
#2
Originally Posted by the-oneil' post='383181' date='Jan 25 2007, 11:49 AM
Hi everyone
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
#3
Originally Posted by the-oneil' post='383181' date='Jan 25 2007, 11:49 AM
Hi everyone
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
My car is currently at the dealer undergoing a fix to an S.O.S Error message. Since my last upgrade, the Eyebrows are not working and my CA says they are still waiting for the March anticipated Progman release (probably 25.0) as the current software he has is 24.01 and he says it won't fix the Eyebrows issue.
Did any of the UK members manage to get the Eyebrows fix? Some here say it is a straight forward update to the headlights module!
Anyone?!
#4
I received this from BMW UK
EMAD ELIAS
From: GBCustomerSupport@bmwfin.com
Sent: 26 January 2007 10:57
To: EMAD ELIAS
Subject: Software issue
Dear Mr Elias
Thank you for your email dated January 25, 2007 with regard to the software update for your vehicle.
We can confirm that the software update you need to resolve the failure of the LED eyebrow lights is called 24.2. We can advise that this software update will be available from BMW Approved Dealerships next week. We suggest that you contact your local dealership next week to arrange the instalment of this upgrade.
We are sorry that there has been a delay on this upgrade and trust that this matter will be resolved shortly.
Yours sincerely
Customer Service Executive
BMW Group UK
Ellesfield Avenue
Bracknell RG12 8TA
Tel: 0870 5050 160
Fax: 0870 5050 205
Mail: customer.service@bmw.co.uk
URL: www.bmw.co.uk
EMAD ELIAS
From: GBCustomerSupport@bmwfin.com
Sent: 26 January 2007 10:57
To: EMAD ELIAS
Subject: Software issue
Dear Mr Elias
Thank you for your email dated January 25, 2007 with regard to the software update for your vehicle.
We can confirm that the software update you need to resolve the failure of the LED eyebrow lights is called 24.2. We can advise that this software update will be available from BMW Approved Dealerships next week. We suggest that you contact your local dealership next week to arrange the instalment of this upgrade.
We are sorry that there has been a delay on this upgrade and trust that this matter will be resolved shortly.
Yours sincerely
Customer Service Executive
BMW Group UK
Ellesfield Avenue
Bracknell RG12 8TA
Tel: 0870 5050 160
Fax: 0870 5050 205
Mail: customer.service@bmw.co.uk
URL: www.bmw.co.uk
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