Car in for transmission slam
#11
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Hi, I read a service bulletin about this issue that was released in January or February of this year which refers to 'Unfavourable Neutral Idle Control (NIC)' and suggests the car software be upgraded to the latest integration level which it sounds like most of you have done, however it also goes on to say that for the more discerning driver, if the software upgrade does not sufficiently improve the situation, then on a "Customer Complaint Basis Only" the dealer should fit a retrofit kit, to disable the NIC feature which will cure the problem. The SIB did cover slight more detail than what I have put above.
Have any of you had this retrofit done which seems to address the problem further ???? By the way, the upgrade is covered by the terms of the warranty I read.
Regards
Melv
PS I also have the 'Jolt' effect when I pull away in the warming up stages of the car and the software upgrade 2 months ago did improve matters but I was not keen for BMW to start fitting kits to the car to disable features as a way to cure as this seemed like a work around and not a proper fix, but I would like to hear from anyone who has had the latter stage of this done.
Have any of you had this retrofit done which seems to address the problem further ???? By the way, the upgrade is covered by the terms of the warranty I read.
Regards
Melv
PS I also have the 'Jolt' effect when I pull away in the warming up stages of the car and the software upgrade 2 months ago did improve matters but I was not keen for BMW to start fitting kits to the car to disable features as a way to cure as this seemed like a work around and not a proper fix, but I would like to hear from anyone who has had the latter stage of this done.
#12
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Originally Posted by lee1224' post='922988' date='Jun 24 2009, 09:07 PM
Here is what they did:
Auto trans diagnosi
c/s transmission not shifting properly
DME software confliction
goodwill repair per rte
interogated fault mem., no fault stored.
reprogrammed complete vehicle due to DME update. Possible software confliction.
updated complete vehicle and test drove vehicle. could not duplicate after repair.
SIB 24 03 09 does not apply based on production date
newest version of DME factory installed in vehicle
Auto trans diagnosi
c/s transmission not shifting properly
DME software confliction
goodwill repair per rte
interogated fault mem., no fault stored.
reprogrammed complete vehicle due to DME update. Possible software confliction.
updated complete vehicle and test drove vehicle. could not duplicate after repair.
SIB 24 03 09 does not apply based on production date
newest version of DME factory installed in vehicle
#13
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Screw a "Goodwill" repair, they SHOULD be replacing your transmission, I went through all the software upgrades etc. and the ONLY cure was a new transmission!
Also the "Goodwill" money at BMW comes from a different source than the warranty repair money, and they are more than happy to spread that around in lieu of actual repairs!
Be vigilant and get your transmission!
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#14
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My Ride: 2008 550i sport SAT
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Originally Posted by flyingpuck' post='924060' date='Jun 25 2009, 07:46 PM
Screw a "Goodwill" repair, they SHOULD be replacing your transmission, I went through all the software upgrades etc. and the ONLY cure was a new transmission!
Also the "Goodwill" money at BMW comes from a different source than the warranty repair money, and they are more than happy to spread that around in lieu of actual repairs!
Be vigilant and get your transmission! ![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
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Did they replace the transmission in your car? If so? How hard was it to convince them and how long did it take? I have been to the dealer 4 times for this problem. Every time they reprogrammed the software, but it does not cure the problem. BMW NA are you listening/ reading? Step up!!! Fix our cars once and for all. I have almost spent $200k on cars at my current dealer through out the years, you think that they would give BMW a little push.
#15
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My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
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Originally Posted by lee1224' post='924261' date='Jun 25 2009, 08:28 PM
Did they replace the transmission in your car? If so? How hard was it to convince them and how long did it take? I have been to the dealer 4 times for this problem. Every time they reprogrammed the software, but it does not cure the problem. BMW NA are you listening/ reading? Step up!!! Fix our cars once and for all. I have almost spent $200k on cars at my current dealer through out the years, you think that they would give BMW a little push.
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#16
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My Ride: 2008 550i sport SAT
2012 535i Xdrive msport
2007 550i Sport w/SMG (gone)
2000 528i (gone)
1991 535i (gone)
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Originally Posted by flyingpuck' post='924302' date='Jun 26 2009, 01:01 AM
Mine was replaced earlier this year (after months of attempted repairs), it took constant pressure on my part, but it DID work, so don't give up!! ![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
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Not going to give up. Contacted BMW NA Customers Relation Thursday as advised by my SA and they told me that they will do some investigation and get back to me next week. Hope this finally leads to a proper fix for this problem.
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