Active Steering Drift
10-07-2005, 11:53 AM
#1
Contributors
Thread Starter
Join Date: May 2005
Location: Atlanta
Posts: 100
Likes: 0
Received 0 Likes
on
0 Posts
A couple of weeks ago, I had the Aux input installed and they updated my software to I believe 19.01. Immediately after that, my car started to drift to the right. I have it in now to fix the window trap issue, the sunroof bang from tilt position, and the RDS. The tech drove it and now my SW, not my normal guy, wants to charge me a $110 alignment. I told him no, and I would deal with the service manager on Monday. Has anyone had this issue? I have active steering and I know the alignment is software related.
10-07-2005, 12:01 PM
#2
Banned
Join Date: Jan 2005
Location: San Francisco Bay area
Posts: 2,882
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: '05 545i, silver gray, black leather with anthracite maple wood, sport package, premium sound, navigation, cold weather package, electric rear sunshade, folding rear seat, satellite radio prep, PIAA 4150K fogs, red rear reflectors, hardwired Valentine One
When I had my aux input installed a few months ago, they also updated my CIP and the next day driving on the highway I noticed that, while my car wasn't pulling to the side, the steering wheel was off center (top was at 11:30 instead of 12:00). They forgot to reset the active steering, which needs to be done every time they update the CIP. Took it back the next day and the reset AS while I waited.
10-07-2005, 01:49 PM
#3
Contributors
Join Date: Nov 2004
Location: Essex, UK
Posts: 2,325
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by stream' date='Oct 7 2005, 08:01 PM
When I had my aux input installed a few months ago, they also updated my CIP and the next day driving on the highway I noticed that, while my car wasn't pulling to the side, the steering wheel was off center (top was at 11:30 instead of 12:00).? They forgot to reset the active steering, which needs to be done every time they update the CIP.? Took it back the next day and the reset AS while I waited.
[snapback]181031[/snapback]
10-07-2005, 02:26 PM
#4
Contributors
Join Date: Aug 2004
Location: San Diego
Posts: 952
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2015 535D M Sport
This happend to me too. The steering wheel is just a bit off center. I'm getting it reset when I go in for my oil change in a few weeks. You'd think these guys would use some sort of checklist to ensure they don't forget to set it when they do a S/W upgrade. 
10-07-2005, 05:32 PM
#5
Contributors
Thread Starter
Join Date: May 2005
Location: Atlanta
Posts: 100
Likes: 0
Received 0 Likes
on
0 Posts
The wacky part is, my steering wheel is dead on. The car just drifts right - I checked air pressures before I brought it in - who knows - I'll see what the service manager says on MOnday - I have an 04 330 coupe with the M package for my loaner. Very throaty!
10-07-2005, 06:29 PM
#6
Members
Join Date: Apr 2004
Location: Irvine, CA
Posts: 136
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2004 545i Silver Gray/Black
Step Auto. Sports Package, Logic 7, Cold Weather Package, Parking Distance, and Rear Sun Shades
2002 330ci Titanium Silver/Gray
Step Auto, Sports Package, Premium Package, Xenon, 18 inch wheels.
Originally Posted by Green-Crayon' date='Oct 7 2005, 01:53 PM
A couple of weeks ago, I had the Aux input installed and they updated my software to I believe 19.01.? Immediately after that, my car started to drift to the right.? I have it in now to fix the window trap issue, the sunroof bang from tilt position, and the RDS.? The tech drove it and now my SW, not my normal guy, wants to charge me a $110 alignment.? I told him no, and I would deal with the service manager on Monday.? Has anyone had this issue?? I have active steering and I know the alignment is software related.
[snapback]181020[/snapback]
They had tried to reset it and somehow it didn't take it, so they tried to re-program AS... But the update failed in the middle of process
Replaced AS control unit, still not able to update.
The car is not drivable.... I don't know how long will it take to get it fixed.
I think too many dealer tech are not well trained. They screwed up customers' cars all the time. :thumbsdown:
Not a happy day.
BMW makes great car, but very poor service tech. This need to be improved.
Otherwise High price Toyota will take BMW's market.
10-07-2005, 09:01 PM
#7
Contributors
Join Date: Oct 2004
Location: So Cal, USA
Posts: 14,776
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package
Originally Posted by bmw545' date='Oct 7 2005, 07:29 PM
This need to be improved.
Otherwise High price Toyota will take BMW's market.
Otherwise High price Toyota will take BMW's market.
[snapback]181148[/snapback]
Sorry to hear...
Thats true...
Sure you didnt mean High priced Nissans?
10-08-2005, 05:19 AM
#8
Senior Members
Join Date: May 2005
Location: Bucharest, Romania
Posts: 6,458
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by bmw545' date='Oct 7 2005, 09:29 PM
[quote name='Green-Crayon' date='Oct 7 2005, 01:53 PM']A couple of weeks ago, I had the Aux input installed and they updated my software to I believe 19.01.? Immediately after that, my car started to drift to the right.? I have it in now to fix the window trap issue, the sunroof bang from tilt position, and the RDS.? The tech drove it and now my SW, not my normal guy, wants to charge me a $110 alignment.? I told him no, and I would deal with the service manager on Monday.? Has anyone had this issue?? I have active steering and I know the alignment is software related.
[snapback]181020[/snapback]
They had tried to reset it and somehow it didn't take it, so they tried to re-program AS... But the update failed in the middle of process
Replaced AS control unit, still not able to update.
The car is not drivable.... I don't know how long will it take to get it fixed.
I think too many dealer tech are not well trained. They screwed up customers' cars all the time. :thumbsdown:
Not a happy day.
BMW makes great car, but very poor service tech. This need to be improved.
Otherwise High price Toyota will take BMW's market.
[snapback]181148[/snapback]
[/quote]That's why i tried and stayed away from AS. Exactly for those reasons above. Man i feel sorry for you. BMW should put more professionalism into it.
10-08-2005, 07:19 AM
#9
Members
Join Date: Apr 2004
Location: Irvine, CA
Posts: 136
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2004 545i Silver Gray/Black
Step Auto. Sports Package, Logic 7, Cold Weather Package, Parking Distance, and Rear Sun Shades
2002 330ci Titanium Silver/Gray
Step Auto, Sports Package, Premium Package, Xenon, 18 inch wheels.
[/quote]
That's why i tried and stayed away from AS. Exactly for those reasons above. Man i feel sorry for you. BMW should put more professionalism into it.
AS is kind of good or bad. I will say depands on where you live. For me, it is useless in southern CA.
Nothing wrong with the BMW cars. They make best fun cars in the market.
I am just upset about dealer service.
They can't be trusted. I am scared to leave my car with them.
That's why i tried and stayed away from AS. Exactly for those reasons above. Man i feel sorry for you. BMW should put more professionalism into it.
[snapback]181258[/snapback]
[/quote]AS is kind of good or bad. I will say depands on where you live. For me, it is useless in southern CA.
Nothing wrong with the BMW cars. They make best fun cars in the market.
I am just upset about dealer service.
They can't be trusted. I am scared to leave my car with them.
10-08-2005, 09:19 AM
#10
Senior Members
Join Date: May 2005
Location: Bucharest, Romania
Posts: 6,458
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by bmw545' date='Oct 8 2005, 10:19 AM
[snapback]181258[/snapback]
[/quote]AS is kind of good or bad. I will say depands on where you live. For me, it is useless in southern CA.
Nothing wrong with the BMW cars. They make best fun cars in the market.
I am just upset about dealer service.
They can't be trusted. I am scared to leave my car with them.
[snapback]181286[/snapback]
[/quote]Yep!