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535i with only 15 miles and a TRANS MALFUNCTION ERROR!!

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Old 12-15-2008 | 06:09 AM
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Good morning Guys,

I need your help today because one of my colleague just got his new 535i on Friday, and on his way home from the dealer, with 15 miles on the ODO, he got a "TRANS MALFUNCTION - REDUCE SPEED" warning message!!!! He tried to shut the car off, restart and again, while driving, suddenly the systems kicks in and shuts down his power. He brought it back to the dealer but they have no idea where this error is coming from. They now sent the error codes to Germany.

Has anybody around here experienced the same issue??

Thanks in advance for your help!
Old 12-15-2008 | 06:41 AM
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This one is easy - just tell you friend to get new one from the dealer. Period.
Old 12-15-2008 | 06:45 AM
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Originally Posted by TexaZ3' post='745525' date='Dec 15 2008, 09:41 AM
This one is easy - just tell you friend to get new one from the dealer. Period.
+1 New car
Old 12-15-2008 | 07:28 AM
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Originally Posted by MiamiPhill' post='745527' date='Dec 15 2008, 09:45 AM
+1 New car
Well, is so pissed that he is definitely going to push for a new one! At the same time, it is a custom order so he does not want to wait another 2 months if it is only a simple electronic malfucntion.
Old 12-15-2008 | 07:37 AM
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Ohhhh that hurts!

I trust the dealer has been extremely generous and provided a new loaner (equivalent to or better than his new 535) while they sort out the cause of the trans fail situation. It is likely a minor module or related electronic failure that will be sorted out very quickly.

If it is a failed transmission I would settle for nothing less than a new replacement vehicle and a free equivalent loaner during the time it would require to complete the build. There might even be a basis for additional cash compensation given the short life of the 535.
Old 12-15-2008 | 07:48 AM
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Originally Posted by luigi524td' post='745548' date='Dec 15 2008, 07:37 AM
Ohhhh that hurts!

I trust the dealer has been extremely generous and provided a new loaner (equivalent to or better than his new 535) while they sort out the cause of the trans fail situation. It is likely a minor module or related electronic failure that will be sorted out very quickly.

If it is a failed transmission I would settle for nothing less than a new replacement vehicle and a free equivalent loaner during the time it would require to complete the build.
+1 Amazing how the dealer just admitted not knowing what was going on. Suonds like they did no type of problem solving/trouble shooting...

GL, please keep up posted, hope things get resolved...
Old 12-15-2008 | 08:10 AM
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Holy Shet thats gotta be a record surely ?? lol

Unlucky, +1 new car with loaner for sure mate, good luck to your friend.
Old 12-15-2008 | 10:19 AM
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Originally Posted by Phantom Mark' post='745577' date='Dec 15 2008, 11:10 AM
Holy Shet thats gotta be a record surely ?? lol

Unlucky, +1 new car with loaner for sure mate, good luck to your friend.
Yeah guys, this is really bad luck! As you said, so far he has an X3 as a loaner and he also said: 1) if only an electronic module/failure then probably ok to fix this one, if 2) there is a real mechanical problem then: New Car!

The dealer has sent the code and info on the failure to BMW Germany and is waiting for their feedback.

I will keep you all posted on any progress.
Old 12-17-2008 | 10:20 AM
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OK, so here is a little update: in the end it was discovered that the valve body (i.e., the "brain" of the transmission that selects which gear should is used) that was fried/malfunctioning. The dealer got the part in half a day and my buddy was able to get his car back last night (although not completely happy with this event, he negotiated some $ back).

Anyway, so far the car seems to be running great so let's see in the long run.
Old 02-02-2010 | 07:47 PM
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^thanx for the update, hope this stays resolved


***I wonder if this is a common misdiagnosed problem via an hpfp failure



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