[Re Call] - Fuel Injectors
05-19-2008, 12:22 PM
#11
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Location: Manchester UK
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My Ride: 535d M Sport
Individual Le Mans Blue
Individual Platinum Leather (Extended)
19" Mixed Alloys
Heads Up Display
Piano Black Inserts (might change to aluminium, kids leave fingerprints everywhere)
BMW I Pod Connection
Aux Input
Business Sat Nav
BMW Rear Entertainment System incorperated in the roof
Heated Seats
Bluetooth
Sun Prot Glass
No even worse, Williams of Rochdale ! :thumbsdown:
05-19-2008, 03:16 PM
#12
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My Ride: E60 525d M-Sport Saloon M57N2 3.0d LCI
EXTERIOR: Jet Black, ///M-Aerodynamic Bodystyling, ///M-Rear Spoiler, De-badged, Gradual Tint Windscreen, ///M-Double Spoke 172M 19" Alloy Wheels (with non-run flats & space saver spare wheel) & ///M-Sports Suspension;
INTERIOR: ///M-Steering Wheel, Black Dakota Leather Heated Sports Seats with Electric Lumbar Supports, Brushed Aluminium Interior Trim & Anthracite Headlining.
Originally Posted by ROYLANCE' post='583798' date='May 19 2008, 09:22 PM
No even worse, Williams of Rochdale ! :thumbsdown:
Guess I don't have a lot of faith in their ability or attitude to solving issues for customers. When I told the dealer principle this he had the cheek to say that they could't be that bad as they wouldn't have any customers left! Great response to a VERY DISATISFIED customer that had just spent the best part of ?40k on a car!
05-20-2008, 03:28 AM
#13
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Join Date: Nov 2007
Location: Manchester UK
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My Ride: 535d M Sport
Individual Le Mans Blue
Individual Platinum Leather (Extended)
19" Mixed Alloys
Heads Up Display
Piano Black Inserts (might change to aluminium, kids leave fingerprints everywhere)
BMW I Pod Connection
Aux Input
Business Sat Nav
BMW Rear Entertainment System incorperated in the roof
Heated Seats
Bluetooth
Sun Prot Glass
My car came back with a paint chip out of the back door. I clean my car every weekend by hand (sad i know) and i know every mark on it but what can i do when it was noticed on the technicians inspection sheet. Or may be it had been damaged in the carpark !
The problem is i think, BMW have been too succesful and that personal touch has now gone.
We also have a Renault and the difference in customer service is simply miles apart, Renault simply fall over themselves trying to help and ensure you are happy, i have even had a call from Renault UK to check if i have any problems with my local dealer.
The problem is i think, BMW have been too succesful and that personal touch has now gone.
We also have a Renault and the difference in customer service is simply miles apart, Renault simply fall over themselves trying to help and ensure you are happy, i have even had a call from Renault UK to check if i have any problems with my local dealer.
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