Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

Sylvania BMW - I walked away

Old 10-02-2013, 08:33 PM
  #1  
Members
Thread Starter
 
Join Date: Nov 2008
Location: Sydney, Autralia
Posts: 111
My Ride: E60 530d M Sport, Alpine White, 2006, Australian
Model Year: 2005
Default Sylvania BMW - I walked away

I decided to buy a brand new BMW 318d for work. The plan was to give my 530d to my wife to become the family car. So I went down to my local dealer, where I had an 8 year relationship and had purchased two cars, to part with my $50k. It was end of financial year.

The sales girl spent the best part of 20 minutes trying to get me to trade my E60 530d on a new F10. I had no intention. In the end, I told her that if she mentioned the 5 series again I would leave. Needless to say, I walked out 5 minutes later, without even being offered a test drive in a 3 series. Business must be good to let a customer walk out like that.

We now have a new Mercedes C200 CDi, but I'm still in the BMW because I prefer it over the Merc.
virgil is offline  
Old 10-05-2013, 07:54 PM
  #2  
New Members
 
Join Date: May 2012
Location: Jersey
Posts: 247
My Ride: E60
Model Year: 2006
Engine: na
Default

Power to you brother, some people think there on top of the business world and think they can sway your choices. Send a letter or better yet tell someone you know from there. Wouldn't want that to happen for another bimmer enthusiast
BesE60 is offline  
Old 01-17-2014, 12:50 PM
  #3  
New Members
 
Join Date: Dec 2013
Location: San Francisco
Posts: 27
My Ride: 2005 BMW 545i Sports Package
Default

I did the same thing 7 years ago. And to think that she must have read all these self empowering women sales books




~ Shar
blizzaga is offline  
Old 01-17-2014, 02:34 PM
  #4  
Contributors
 
nomis_nehc's Avatar
 
Join Date: Jun 2009
Location: CA
Posts: 5,781
My Ride: BMW E60
Model Year: 2016
Default

I am sure she won't be working as a salesperson for long. That's like the number 1 lesson in sales, totally a rookie mistake.
nomis_nehc is offline  
Old 05-19-2015, 10:49 PM
  #5  
Members
Thread Starter
 
Join Date: Nov 2008
Location: Sydney, Autralia
Posts: 111
My Ride: E60 530d M Sport, Alpine White, 2006, Australian
Model Year: 2005
Default

Actually, she's still there. My office building has several office suites per floor. I mentioned this story to the director of another company on my floor and he was able to name the girl before I finished the story. He had an equally bad experience and went and bought a Lexus. He regrets the purchase.

My wife is happy with the C200 CDi, but I am not. It's just little things that I don't like and if I'd owned a Merc first, I'd probably be complaining about the BM.
virgil is offline  
Old 05-20-2015, 04:06 AM
  #6  
Super Moderator
 
JayArras's Avatar
 
Join Date: Aug 2010
Location: Fairfield County, CT
Posts: 2,613
My Ride: 530xi
Model Year: 2007
Engine: N52
Default

C'mon! You had no other dealers you could have gone to?
JayArras is offline  
Old 05-31-2015, 06:03 AM
  #7  
Members
Thread Starter
 
Join Date: Nov 2008
Location: Sydney, Autralia
Posts: 111
My Ride: E60 530d M Sport, Alpine White, 2006, Australian
Model Year: 2005
Default

It was end of financial year and we had to purchase that day. The next closest dealer was owned by the same family.

BTW, end of financial year sales aren't all they're cracked up to be.
virgil is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
TroyE60
Private Member Classifieds
7
03-04-2016 05:46 PM
md750i
E60 Discussion
4
04-08-2015 09:13 AM
JonathonK
Other BMW Models
0
03-27-2015 08:13 AM
trev0006
E34/E28/E12 Discussion
0
03-20-2015 11:19 AM
reckamech
E60 Discussion
1
09-08-2003 01:24 PM


Thread Tools
Search this Thread
Quick Reply: Sylvania BMW - I walked away


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.