Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

Loaner car

Thread Tools
 
Search this Thread
 
Old 01-17-2006, 09:58 AM
  #1  
Members
Thread Starter
 
butifo's Avatar
 
Join Date: Jan 2006
Location: Brooklyn, NY
Posts: 10
Likes: 0
Received 0 Likes on 0 Posts
My Ride: MY2006, 530i Monaco Blue/Auburn, Steptronic.
Default

Will they give you a loaner car if you didn't buy your bimmer from them?
Old 01-17-2006, 10:01 AM
  #2  
Contributors
 
freed0m's Avatar
 
Join Date: Jan 2005
Location: Thugged out since Cub Scouts
Posts: 1,675
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2007 E63 M6: Silverstone Metallic... Fully loaded2005 DINAN5 (545i): Jet Black... Fully loaded1955 Chevy: Custom
Default

Hi Go Bimmer,

Yes, the BMW service department "should" provide you a courtesy car for the duration. At least I always get one...

--freed0m--

===========

Originally Posted by Go Bimmer' post='225484' date='Jan 17 2006, 10:58 AM
Will they give you a loaner car if you didn't buy your bimmer from them?
Old 01-17-2006, 10:07 AM
  #3  
Contributors
 
1600's Avatar
 
Join Date: Nov 2005
Location: nyc
Posts: 1,256
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2010 M5 alpine white, black full leather, etc.
Default

Originally Posted by Go Bimmer' post='225484' date='Jan 17 2006, 01:58 PM
Will they give you a loaner car if you didn't buy your bimmer from them?
Generally not. The dealer you puchased the vehicle from is the only one who will supply a loaner.
Old 01-17-2006, 10:11 AM
  #4  
Senior Members
 
Ray Hull's Avatar
 
Join Date: Nov 2005
Location: Albany, NY
Posts: 1,113
Likes: 0
Received 0 Likes on 0 Posts
My Ride: '04 545iS 6 spd, bought new via eBay, 11/05; Blk/Gry, Cold, L7, PDC, BMW Rear seatcover for pets. First "Bumwa" was a new 1971 2002. High performance 5s since 1987. Beamer motorcycles too, currently on an 07 BMW K1200 GT; also a Moto Guzzi 1000 SP III.
Default

Originally Posted by Go Bimmer' post='225484' date='Jan 17 2006, 01:58 PM
Will they give you a loaner car if you didn't buy your bimmer from them?

My (now-former) dealer mentioned upon seeing this new car (bought elsewhere) that they'd only come up with a loaner if it had to stay overnight for a warranty repair--i.e. when they can bill BMW for it.

Cheers,
Ray Hull
Old 01-17-2006, 10:11 AM
  #5  
khl
Members
 
khl's Avatar
 
Join Date: May 2004
Location: SF Bay Area, California
Posts: 52
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Go Bimmer' post='225484' date='Jan 17 2006, 12:58 PM
Will they give you a loaner car if you didn't buy your bimmer from them?
Yes, they should, but you may have to make reservations to be able to
get BMW loaner. If an unexpected job takes more than a few days and you
did not get a BMW loaner when you drop in, your SA should help you reserve
one to switch so you don't need to drive a crappy car for long.

East Bay BMW (in Pleasanton, CA) did a great job when my car got in (unexpectedly) last time.

-khl
Old 01-17-2006, 10:20 AM
  #6  
Members
Thread Starter
 
butifo's Avatar
 
Join Date: Jan 2006
Location: Brooklyn, NY
Posts: 10
Likes: 0
Received 0 Likes on 0 Posts
My Ride: MY2006, 530i Monaco Blue/Auburn, Steptronic.
Default

Originally Posted by 1600' post='225489
Will they give you a loaner car if you didn't buy your bimmer from them?
Generally not. The dealer you puchased the vehicle from is the only one who will supply a loaner.
[/quote]

That?s what I heard from a Porsche owner in NY.
Old 01-17-2006, 10:37 AM
  #7  
Contributors
 
Freewilly's Avatar
 
Join Date: Aug 2005
Location: L.A., California
Posts: 1,016
Likes: 0
Received 1 Like on 1 Post
My Ride: 2013 535i (White with Oyster Interior. Premium Package, Navigation, Technology Pacakge, Park Distance Control, and Rear View Camera)
Default

Service department should not consider if you buy the car from their dealer or not. They still making the same amoung of money when you bring the car in for service.

You must ask for the BMW loaner, there are hundreds of cars going in for service everyday, if you don't request for one, they will probably give you a rental car instead.
Old 01-17-2006, 11:12 AM
  #8  
Contributors
 
1600's Avatar
 
Join Date: Nov 2005
Location: nyc
Posts: 1,256
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2010 M5 alpine white, black full leather, etc.
Default

Originally Posted by Freewilly' post='225511' date='Jan 17 2006, 02:37 PM
Service department should not consider if you buy the car from their dealer or not. They still making the same amoung of money when you bring the car in for service.

You must ask for the BMW loaner, there are hundreds of cars going in for service everyday, if you don't request for one, they will probably give you a rental car instead.


Wow....This sure has not been my experience with BMWs in the greater NYC area. You guys are quite fortunate on the west coast to have such gracious service depts. Only my original dealer will do anything
with loaners, unless as previously mentioned, it was an overnight repair with BMW footing the bill.
Old 01-17-2006, 11:43 AM
  #9  
Contributors
 
znod's Avatar
 
Join Date: Aug 2005
Location: Austin TX
Posts: 6,554
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2014 X5 xDrive 5.0 M Package Carbon Black Metallic/2008 M Roadster Imola Red
Default

Originally Posted by Go Bimmer' post='225484' date='Jan 17 2006, 01:58 PM
Will they give you a loaner car if you didn't buy your bimmer from them?
Sometimes yes and sometimes no. Check with the dealer you are thinking of going to.
Old 01-17-2006, 11:56 AM
  #10  
Contributors
 
freed0m's Avatar
 
Join Date: Jan 2005
Location: Thugged out since Cub Scouts
Posts: 1,675
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2007 E63 M6: Silverstone Metallic... Fully loaded2005 DINAN5 (545i): Jet Black... Fully loaded1955 Chevy: Custom
Default

Freewilly, you are absolutely correct. The Service dept. do not care where you bought the car from.... They'll been providing a courtesy BMW vehicle for the past 5 years that i've owned a bimmer and didnt' buy it from that specific dealer.

Originally Posted by Freewilly' post='225511' date='Jan 17 2006, 11:37 AM
Service department should not consider if you buy the car from their dealer or not. They still making the same amoung of money when you bring the car in for service.

You must ask for the BMW loaner, there are hundreds of cars going in for service everyday, if you don't request for one, they will probably give you a rental car instead.


Quick Reply: Loaner car



All times are GMT -8. The time now is 06:29 AM.