Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

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Old 04-30-2009, 02:29 PM
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yeah that SA jerked your chain lol
Old 04-30-2009, 02:35 PM
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ive been to princeton bmw in nj and they gave me the run around for 3 visits when they couldnt figure out what was causing the vibration in my car. i took it to open raod bmw and they fixed the first time and installed a new cpu giving me the 2008 idrive screen graphics for no charge. i needed the new cpu cause my eyebrows would not turn on. that was a sweet deal cause its not covered under cpo warranty so the put it in as a goodwill repair. then again my family has purchased a few cars from that dealership along with at least 5 referred sales to the same salesman so i guess he owed me one
Old 04-30-2009, 03:04 PM
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Originally Posted by CWS530' post='864512' date='Apr 30 2009, 05:15 PM
What a buzz kill. Let the guy enjoy his positive experience already.
agreed.
Old 04-30-2009, 03:04 PM
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Originally Posted by CWS530' post='864512' date='Apr 30 2009, 05:15 PM
What a buzz kill. Let the guy enjoy his positive experience already.
agreed.
Old 04-30-2009, 03:04 PM
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Originally Posted by CWS530' post='864512' date='Apr 30 2009, 05:15 PM
What a buzz kill. Let the guy enjoy his positive experience already.
agreed.
Old 04-30-2009, 03:17 PM
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Originally Posted by Alpine White Girl' post='864582' date='Apr 30 2009, 06:04 PM
agreed.

Im sorry AlpineWhiteGirl... What was that again?
Old 04-30-2009, 03:33 PM
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Originally Posted by nikko64' post='864605' date='Apr 30 2009, 07:17 PM
Im sorry AlpineWhiteGirl... What was that again?
I also agree with AWG x3.
Old 04-30-2009, 03:33 PM
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where in nj is this dealer? i live in the state and would like to know. thanks.
Old 04-30-2009, 04:22 PM
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NHTSA (National Highway Transportation....) requries 8 year's warranty coverage on seat belts on any items that are defective and are considered serious (by NHTSA standards). This Federal government mandate supercedes any private manufacturer or state warranty provisions to the contrary.
Old 04-30-2009, 04:45 PM
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Originally Posted by pgetsch' post='864548' date='Apr 30 2009, 06:35 PM
ive been to princeton bmw in nj and they gave me the run around for 3 visits when they couldnt figure out what was causing the vibration in my car. i took it to open raod bmw and they fixed the first time and installed a new cpu giving me the 2008 idrive screen graphics for no charge. i needed the new cpu cause my eyebrows would not turn on. that was a sweet deal cause its not covered under cpo warranty so the put it in as a goodwill repair. then again my family has purchased a few cars from that dealership along with at least 5 referred sales to the same salesman so i guess he owed me one
Sounds like just needed the right software update. Not something they had to do so still nice they offered. Probably had to wait for parts to fix the vibration and plugged in the car overnight to update software.


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