Finally got my car back....Dealer put 40 miles on it!
02-07-2010, 07:39 AM
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My Ride: 2005 Jet Black 545i w/ sport pkg, nav, HUD
After 2 weeks at the dealership, I finally got my 545 back from valve gasket and timing cover gasket replacement($2700). I drove off and noticed I only had 7 miles to empty(I brought it in with 1/4 of a tank). The mileage gauge was reset. I checked the invoice mileage in/out. They documented that they only put 15 miles on it. the mileage out was not the mileage when i picked it up(mysteriously 25 miles higher). I sent an email to my SA that has gone unanswered. I know it's not that big of a deal, but they pissed me off leaving my car empty, and I immediately knew someone put a fair amount of miles b/c my clutch was lighter. I don't mind necessary test drives, but for gasket replacements??? I don't want any jr or senior grease monkey joy riding my car!!! Sorry..had to vent.
Who Dat!
Will
Who Dat!
Will
02-07-2010, 08:55 AM
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My Ride: 2005 Jet Black 545i w/ sport pkg, nav, HUD
02-07-2010, 09:32 AM
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My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
You won't feel any better until you get some form of satisfaction from this. Contact the SA again and give him a chance to explain. I would contact the GM if the SA will not address the issue.
02-07-2010, 11:20 AM
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My Ride: E90 M3
Model Year: 2011
02-07-2010, 12:03 PM
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My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Maybe they valet parked it. 
02-07-2010, 12:08 PM
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I agree that 40 miles is a lot of test driving for most repairs. I'd point that out to the SA and give him / her an opportunity to offer an explanation. Your email noting the issue was good - but probably is sitting in some general email in-box.
You should also get a follow-up BMWNA customer satisfaction survey. That might be a good place to make a notation of the "excessive mileage question".
BTW ... what do you mean, your clutch was 'lighter' ??
You should also get a follow-up BMWNA customer satisfaction survey. That might be a good place to make a notation of the "excessive mileage question".
BTW ... what do you mean, your clutch was 'lighter' ??
