EAS Customer Service is TERRIBLE!!!!!!!
04-15-2009, 08:40 PM
#11
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My Ride: Gone: 2004 525i Jet Black, Built 03/04, Premium Package, Black Dakota Leather, Halogen to Euro Spec Bi-Xenons Retrofit, Dark Poplar Wood Trim, Steptronic Breyton Spirit Reps 20x9F 20x10R - Nitto NT555 245/35/20F-275/30/20R, M5 Front Bumper, H&R Sport Springs, Chrome Grills, 20% Tint, Euro Reflectors, Debadged, Aux Input, CIP v19.x
Originally Posted by rkhettry23' post='848864' date='Apr 15 2009, 09:22 PM
ive used EAS in the past, no problems here. sorry to hear about the issue
04-15-2009, 08:44 PM
#12
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My Ride: 2004 545i, Sport and Premium package, Titanium Silver with Black Dakota Leather interior
Originally Posted by skeeter' post='848870' date='Apr 16 2009, 12:30 AM
Thats BS....Goes to show what kind of a vendor they are....Customer's are your #1 priority ....If you don't take care of them, you'll be out off business in no time....
I will not buy a nut or a screw from them in the future.
Just wanted to share my experience. Take it or leave it.
- Roger
04-15-2009, 09:06 PM
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My Ride: 2011 M3 Convertible, Alpine White/black, 6 speed
2011 535xi Tasmin Green, Venetian Beige
Originally Posted by mrfva' post='848843' date='Apr 16 2009, 12:04 AM
You'd be surprised. I had an issue with a previous order from Bimmian,
(I know, different vendor -- but similar situation) ... they sent me the
wrong I item. They actually asked me to take pictures of what they sent
and email it to them. Nonetheless, I never heard from them and I ended
up keeping it anyway. Good luck
(I know, different vendor -- but similar situation) ... they sent me the
wrong I item. They actually asked me to take pictures of what they sent
and email it to them. Nonetheless, I never heard from them and I ended
up keeping it anyway. Good luck
04-16-2009, 12:21 PM
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My Ride: 2004 545i, Sport and Premium package, Titanium Silver with Black Dakota Leather interior
UPDATE. Received a UPS shipping notification via e-mail today. It is from EAS. I did not receive any further communication from them, and there is no item number etc. in the shipping notification, but looks like they may be taking care of the situation. 
04-16-2009, 12:23 PM
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My Ride: 2008 Silverstone II E60 M5 2012 E70 AW X5 50i Sport w/ LCI Aero Kit and Rocker Panels
Interesting. I have ordered many things from EAS and have had nothing but good experiences with them. I always dealt with Tom.
04-16-2009, 02:42 PM
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Originally Posted by rogerj' post='849558' date='Apr 16 2009, 04:21 PM
UPDATE. Received a UPS shipping notification via e-mail today. It is from EAS. I did not receive any further communication from them, and there is no item number etc. in the shipping notification, but looks like they may be taking care of the situation.
Did you get that valve on the AK fixed?
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