Dunlop runflats replacement
06-09-2005, 03:19 PM
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My Ride: 2011 535i space gray/black, 6sp manual, ZSP, DHP, Prem, Prem2, split-fold rear seats
SOLD: 2008 550i sport, 6sp manual, Carbon Black/Black, Active Steering, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, IPOD, Bluetooth
SOLD: 2004 545i sport, 6sp manual, 3/04 build date, Saphire Black/Beige, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, Bluetooth
I'm having trouble with the dealer and BMW consumer relations agreeing to replace my 545i's now very noisy Dunlops (at 12k, but 5k was on winter tires). They are trying to send me to Dunlop with the claim. I'm really frustrated. When I buy a $64k car I should not have to put up with this!!! 
Any good advise or sugestions would be appreciated.
Any good advise or sugestions would be appreciated.
06-09-2005, 03:24 PM
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My Ride: G30 M550i
Model Year: 2018
Did you show the dealer all the different threads here where we got BMW to replace them? Did the dealer open a PUMA case with BMW?
06-09-2005, 03:37 PM
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My Ride: 2011 535i space gray/black, 6sp manual, ZSP, DHP, Prem, Prem2, split-fold rear seats
SOLD: 2008 550i sport, 6sp manual, Carbon Black/Black, Active Steering, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, IPOD, Bluetooth
SOLD: 2004 545i sport, 6sp manual, 3/04 build date, Saphire Black/Beige, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, Bluetooth
Originally Posted by Rudy' date='Jun 9 2005, 06:24 PM
Did you show the dealer all the different threads here where we got BMW to replace them?? Did the dealer open a PUMA case with BMW?
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06-09-2005, 05:33 PM
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My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package
Originally Posted by ct530' date='Jun 9 2005, 03:37 PM
[quote name='Rudy' date='Jun 9 2005, 06:24 PM']Did you show the dealer all the different threads here where we got BMW to replace them?? Did the dealer open a PUMA case with BMW?
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[/quote]Goto another dealer and dont ever go back to this dealer... Tell them you're sorry for giving them your business!
06-11-2005, 11:35 AM
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My Ride: 2011 535i space gray/black, 6sp manual, ZSP, DHP, Prem, Prem2, split-fold rear seats
SOLD: 2008 550i sport, 6sp manual, Carbon Black/Black, Active Steering, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, IPOD, Bluetooth
SOLD: 2004 545i sport, 6sp manual, 3/04 build date, Saphire Black/Beige, NAV, CWP, Heated and Folding Rear Seats, PDC, Logic 7, Bluetooth
I'll be talking to the dealership's general manager on Monday. If that results in no progress, I'll change my servicing dealer.
06-11-2005, 03:34 PM
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Exactly. If they aren't willing to open their eyes and see that you've spelled out the entire process for them, then they're not worth your business.
Clearly the line they're feeding you is the standard line that shows they're not willing to even try to go the extra mile for you. Vote with your wallet and get the hell away from there!
Clearly the line they're feeding you is the standard line that shows they're not willing to even try to go the extra mile for you. Vote with your wallet and get the hell away from there!
06-14-2005, 06:34 AM
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I took mine in yesterday; my service advisor looked at the sidewall to confirm the early generation Dunlops; and, without me basically saying anything, he said: "We'll have a new set of tires installed by the end of the day."
That was pretty cool. Old tires had 10k on them.
That was pretty cool. Old tires had 10k on them.
06-14-2005, 06:52 AM
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My Ride: 2010 550i M Sport Package - Alpine White/Blk Nasca Leather, Premium hi-fi system, Sat Radio, Nav, Cold Weather Package, Value Package, Shift Paddles, Comfort Access keyless entry, Power rear Sunshade, Front Ventilated seats, Split fold-down rear seats, Heated rear seats, Automatic high beams
Can somone post the old and new info on the Dunlop tires.
06-14-2005, 07:23 AM
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My Ride: Jet Black 545i
Insist that they place a PUMA case. My dealer didn't give it a second thought after I printed out. Also mention that you'll be complaining to BMWNA for their lack of interest in the matter and that you'll be taking your business elsewhere.