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DEALERSHIP WON'T RELEASE SERVICE RECORDS

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Old 06-05-2008, 06:54 PM
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so i just got a CPO 2005 530i ...i decided to ask for the service records and they said it was "confidential" and could not release it... should i be worried?
Old 06-05-2008, 06:58 PM
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Originally Posted by chillyx32' post='596671' date='Jun 5 2008, 10:54 PM
so i just got a CPO 2005 530i ...i decided to ask for the service records and they said it was "confidential" and could not release it... should i be worried?
Yes - only "customer" information is "confidential" ... but the service and warranty record of your CPO should be provided w/o question.
Old 06-05-2008, 09:06 PM
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When I bought my CPO 525 they actually gave me the service record without me even asking for it. I would do whatever it takes to get it...
Old 06-06-2008, 04:51 AM
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I asked my Service Dept. for the Service Record of my 2004 545i. They took my key, put it into their computer and was wable to print out not only the service history but, the option packages installed on the vehicle. So yes, they could do this for you.
Old 06-07-2008, 10:31 PM
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thanks for the responses, i'll try asking the service dept.
Old 06-07-2008, 10:34 PM
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Originally Posted by chillyx32' post='598206' date='Jun 8 2008, 01:31 AM
thanks for the responses, i'll try asking the service dept.
Go get those records and don't take no for an answer! Let us know what you find out.
Old 06-08-2008, 04:23 AM
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Originally Posted by DRANGED' post='598209' date='Jun 8 2008, 02:34 AM
Go get those records and don't take no for an answer! Let us know what you find out.
Off Topic ...

Dranged, congrats on the new family addition and the 1000 posts. Did those life events cause you to give us that better signature photo of you!
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