Dealer suckss , oil change question
02-02-2007, 06:47 PM
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Hello everyone
I have a 530I 2004 and last oil change was on dec 05 . last december I went to the dealer in Dallas Tx since I am not using the car a lot anymore I took the car in for service but the service advisor was very rude and didnt received the car he told me that the car was fine since I had 2000 miles left for the next oil change I ask him at how many months was the oil change necesary and he said untill your car computer shows that the car needs service and now here I am asking for some help the last oil change was 13 months ago and I still have 2k mils left but I think I am going to reach them till next year .
thank you all for any help
Carlos
I have a 530I 2004 and last oil change was on dec 05 . last december I went to the dealer in Dallas Tx since I am not using the car a lot anymore I took the car in for service but the service advisor was very rude and didnt received the car he told me that the car was fine since I had 2000 miles left for the next oil change I ask him at how many months was the oil change necesary and he said untill your car computer shows that the car needs service and now here I am asking for some help the last oil change was 13 months ago and I still have 2k mils left but I think I am going to reach them till next year .
thank you all for any help
Carlos
02-02-2007, 06:53 PM
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What dealer is it? I've had good experience with Classic.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
02-02-2007, 07:04 PM
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Originally Posted by TXPearl' post='386984' date='Feb 2 2007, 11:53 PM
What dealer is it? I've had good experience with Classic.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
it is Bmw of Dallas
so if you take the car and you pay for your own oil change do they reset the computer . then the best thing to do is switch because the advisors in bmw dallas are not very friendly . does the free maintanance is only by the computer or can you also request an oil change depending on the last oil change date ??
02-02-2007, 08:13 PM
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Originally Posted by solrac6262' post='386989' date='Feb 2 2007, 10:04 PM
it is Bmw of Dallas
so if you take the car and you pay for your own oil change do they reset the computer . then the best thing to do is switch because the advisors in bmw dallas are not very friendly . does the free maintanance is only by the computer or can you also request an oil change depending on the last oil change date ??
so if you take the car and you pay for your own oil change do they reset the computer . then the best thing to do is switch because the advisors in bmw dallas are not very friendly . does the free maintanance is only by the computer or can you also request an oil change depending on the last oil change date ??
02-03-2007, 06:08 AM
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Originally Posted by TXPearl' post='386984' date='Feb 2 2007, 10:53 PM
What dealer is it? I've had good experience with Classic.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
My understanding is the free maintenance is "by the computer" only - no one year maximum between oil changes. In any case, Classic seems like they'll come up with any reason to DO extra maintenance, not avoid doing it, all covered by BMW. I've had at least 3 oil changes in 2 years, 29k miles.
I do not however know how the appropriate "one year" time is determined for low mileage oil changes AFTER the first year.
02-03-2007, 06:52 AM
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Originally Posted by JSpira' post='387114' date='Feb 3 2007, 10:08 AM
You are entitled to an oil service when the computer indicates thusly, or to an oil change after one year ("low mileage oil change") even if the computer doesn't call for it. The oil change is free and your computer is not reset. You are therefore entitled to an oil service when the computer indicates, even if it's 3 or 4 months after the oil change.
I do not however know how the appropriate "one year" time is determined for low mileage oil changes AFTER the first year.
I do not however know how the appropriate "one year" time is determined for low mileage oil changes AFTER the first year.
Hello, nice to see you on this board too.
cheers
vern
02-03-2007, 08:18 AM
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Can you sight any authority (from BMW) authorizing an oil change "after one year". I am 21 months without an oil change with 18500 miles and it still shows 1800 miles to go. The dealer told me they will only change the oil without cost when the computer indicates it.
02-03-2007, 08:51 AM
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Originally Posted by zen' post='387147' date='Feb 3 2007, 12:18 PM
Can you sight any authority (from BMW) authorizing an oil change "after one year". I am 21 months without an oil change with 18500 miles and it still shows 1800 miles to go. The dealer told me they will only change the oil without cost when the computer indicates it.
02-03-2007, 08:53 AM
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Originally Posted by vern' post='387125' date='Feb 3 2007, 10:52 AM
Hello, nice to see you on this board too.
cheers
vern
cheers
vern
