Dealer has scratched my alloy's whilst cleaning! (UK)
08-18-2006, 07:05 AM
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My car went in to HR OWEN Heathrow today for a check on seat vibration. When the car came back I noticed they have scratched 2 of my 19" alloys 
It's obvious they have done this whilst cleaning the wheels as the scratches are between the spokes and look like they were done with a alloy wheel brush
The car is 3 weeks old - are they liable to give me NEW alloys? They thoughouly checked the car this morning and they confirmed the car was MINT.
It's obvious they have done this whilst cleaning the wheels as the scratches are between the spokes and look like they were done with a alloy wheel brush
The car is 3 weeks old - are they liable to give me NEW alloys? They thoughouly checked the car this morning and they confirmed the car was MINT.
08-18-2006, 11:10 AM
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Originally Posted by 535dMAN' post='324050' date='Aug 18 2006, 04:05 PM
My car went in to HR OWEN Heathrow today for a check on seat vibration. When the car came back I noticed they have scratched 2 of my 19" alloys
It's obvious they have done this whilst cleaning the wheels as the scratches are between the spokes and look like they were done with a alloy wheel brush
The car is 3 weeks old - are they liable to give me NEW alloys? They thoughouly checked the car this morning and they confirmed the car was MINT.
It's obvious they have done this whilst cleaning the wheels as the scratches are between the spokes and look like they were done with a alloy wheel brush
The car is 3 weeks old - are they liable to give me NEW alloys? They thoughouly checked the car this morning and they confirmed the car was MINT.
08-29-2006, 05:48 PM
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If they accept responsibility, then they are obligated for repair or replacement in their pre-scratch condition if not repairable.
09-04-2006, 10:09 AM
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My Ride: 535D AM SPORT 06 (07 for you US Guys ;-)
Carbon Black
Professional Sat Nav
6CD Changer
Automatic Aircondition Advance (Standard fit)
Bluetooth Telephone Preperation with Telematics Preperation
Extended Voice Control System
M 19" Mixed Wheels Style 172M
BMW Online
BMW Assist
Graduated Tinted Windscreen
Bi-Xenon Headlights
Adaptive Headlights
Headlight Wash System
Black Dakota Leather
Rear Spoiler
Spare Wheel
M Rear Spoler
Sun Protection Glass
Heated Front Seats
BMW Velour Floor Mats
BMW Service and Maintenance for 5 years/60,000 miles
Tracker - Echo
WA N * ER S are not willing to accept responsibility Gave them a good wash and wax and now it's just one of the wheels which looks quite bad. Most of the scratches are between the spokes so not noticable but WTF these stealers are arghhhhhhhhhhhhhhhhhhhhhh!
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