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Cracked Front Windscreen

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Old 11-18-2005, 12:40 AM
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Originally Posted by hoopsrob' post='199851
... I don't want to be fobbed off.
Of the many things I love about this forum, it is the international presence of its members. I always learn something new or learn a new phrase from another culture. Chalk this one up to one of my favorites. I'm not sure what the exact translation is but I think I get it.
[/quote]


It's an old English saying which basicly means they will say anything to get rid of you
Old 11-18-2005, 01:06 AM
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On a positive note!, I had my windscreen replaced under insurance ?50 excess a couple of months ago, by Autoglass. At that time the E60 windscreen was not made by anybody else, Autoglass actually buy the windscreen from BMW, 100% genuine part.
Old 11-18-2005, 06:11 AM
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My windsheild cracked in the 1st month as well. The dealer pushed back and said they would not cover. I pushed it wih BMW and they looked after it. There was no stone chip either.
Old 11-18-2005, 06:26 AM
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Spoke to BMW UK this morning and they are going to speak to the dealer themselfs and see what there findings are...

Though they did say that the screen probably wont be replaced and I quoted that people have had it replaced under warranty and his comments where that this is a seperate case I even cometed about people from here having the problem but was told that every possible fault has been reported on here
Old 11-18-2005, 08:12 AM
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well just had a phone call from BMW UK and they have spoken to the dealer and concluded it wasn't due to stress fractures as stress fractures only happen in the first 30 days of car ownership

So will have to pay the excess on my insurance and get autoglass to fit it...
Old 11-18-2005, 08:24 AM
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Originally Posted by Dead and Gone' post='200102' date='Nov 18 2005, 05:12 PM
well just had a phone call from BMW UK and they have spoken to the dealer and concluded it wasn't due to stress fractures as stress fractures only happen in the first 30 days of car ownership

So will have to pay the excess on my insurance and get autoglass to fit it...
That's a shame but the excess isn't too bad
Old 11-18-2005, 08:54 AM
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BMW in Cheltenham replaced my screen after almost a year (a few months ago) due to a stress fracture, so that 30 day statement by BMW seems to be a new way to avoid warranty replacements.
Old 11-18-2005, 08:59 AM
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dead and gone.

your probably fight a battle you'll never win. only chance is to ask them what sitaticial data their basing their information on. and what material / ceramic engineer reviewed and certified the study for them. as one of the latter their full of b...
Old 11-18-2005, 01:20 PM
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Just wondering if any of you that have had the stress fracture have noticed any rattles from the windshield before they broke? I have a three week old 550 and everytime I hit a minor bump (man hole cover, rail road track) i hear a major rattle that sounds like it's coming from the entire lower edge of the windshield.
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