Complaint links
11-01-2004, 04:25 PM
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You can always call the BMWNA Customer Service line and complain. The number is 1-800-831-1117 (number is good). You may feel you want to write a letter. You can send it to the headquarters at P.O Box 1227, Westwood, NJ 07675-1227.
You can also file a complaint with the National Highway Transportation Administration (NHTSA). They have the authority to force an automaker issue a recall. Their 1-800 hotline for complaints is 1-800-424-9393, or you can fill out an online form at WWW.NHTSA.DOT.GOV/CARS/PROBLEMS/. I (as well as many others) have done all the above, to no avail so far. Small claims court is an option. A class-action lawsuit may even be an appropriate action. It all comes down to time, money, and willingness to pursue.
Consumer Affairs.com
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You can always call the BMWNA Customer Service line and complain. The number is 1-800-831-1117 (number is good). You may feel you want to write a letter. You can send it to the headquarters at P.O Box 1227, Westwood, NJ 07675-1227.
You can also file a complaint with the National Highway Transportation Administration (NHTSA). They have the authority to force an automaker issue a recall. Their 1-800 hotline for complaints is 1-800-424-9393, or you can fill out an online form at WWW.NHTSA.DOT.GOV/CARS/PROBLEMS/. I (as well as many others) have done all the above, to no avail so far. Small claims court is an option. A class-action lawsuit may even be an appropriate action. It all comes down to time, money, and willingness to pursue.
Consumer Affairs.com
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