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Car 1st service - No clean up!!!!

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Old 10-19-2006, 02:13 PM
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Had the first service on my 535d this week, dealer collected and left me with 320i , anyway my car came back just as dirty, inside and out, with just an oil change. Only cost me ?200!!!!

Are BMW supossed to clean (not full valet just a quick wash and vac) the car during every service? Or is this just at their discretion? I'm sure I've always had the car back clean before!

Anyone know anything about this?
Old 10-19-2006, 02:15 PM
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They usually do it, but it's not part of the oil change/inspection or whatever.
Old 10-19-2006, 11:37 PM
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My Ride: -Current- 535d Sport LCI Bi-Xenon Adaptive Lights, S.A.T, Professional SatNav, Logic7, Elec Memory seats, iPod interface, 19" Alloys WITHOUT RUNFLATS! CIC and Combox Retrofit, White Angel Eyes, Speed in Centre console. -Previous- Mini Cooper S 525d Tourer Auto
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Originally Posted by Merv the Derv' post='346802' date='Oct 19 2006, 11:13 PM
Had the first service on my 535d this week, dealer collected and left me with 320i , anyway my car came back just as dirty, inside and out, with just an oil change. Only cost me ?200!!!!

Are BMW supossed to clean (not full valet just a quick wash and vac) the car during every service? Or is this just at their discretion? I'm sure I've always had the car back clean before!

Anyone know anything about this?


For ?200, i'd want it looking as goos as new. I'd complain - when i have my car serviced i get the customer satisfaction survey and it specifically asks about the cars cleaning. This is with Styner in Peterborough.
Old 10-20-2006, 01:48 AM
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In BMWHK every time you take the car to the dealers to do something and they 100% clean the car OUT & IN.

200 for a oil change thats alot.
Old 10-20-2006, 03:05 PM
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I've only visited the dealer twice but I always tell them to take care of the interior but don't touch the exterior, no matter how dirty. My SA told me that they hand wash it but I still say no.
Old 10-20-2006, 09:28 PM
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Originally Posted by jrsamps' post='347208' date='Oct 21 2006, 07:05 AM
I've only visited the dealer twice but I always tell them to take care of the interior but don't touch the exterior, no matter how dirty. My SA told me that they hand wash it but I still say no.
why not have it hand wash? had they done something to your car bad before?
or do you go to the carwash with the green thing spining around and have round marks on them.
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