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15k miles/1 yr service...

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Old 10-14-2008, 05:21 PM
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Originally Posted by euro2nv' post='693289' date='Oct 14 2008, 08:59 PM
learned here (e60.net) that you have to be "nice " to SA so they will take care of you,, i've read it in posts somewhere so i hope the empanadas work
I agree ... honey works better than vinegar.

If my BMW Store didn't already have fresh donuts and good coffee I'd bring in a dozen from a local bakery for them! It's amazing what mechanics would do for a fresh donut ... and you thought only law enforcement officers had needs!
Old 10-14-2008, 05:56 PM
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Gene,

Thanks for putting this question up. I have about the same mileage you do and I dont hit my 1 yr. till February. So does that mean I should take the car in now?
Old 10-14-2008, 08:29 PM
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Originally Posted by formuleuno' post='693333' date='Oct 14 2008, 06:56 PM
Gene,

Thanks for putting this question up. I have about the same mileage you do and I dont hit my 1 yr. till February. So does that mean I should take the car in now?
best thing to do is to contact your SA. But according to the pdf luigi attached, it's 1 yr or 15K....

But again, AFAIK maintenance is CBS (conditioned based service)...

Will keep you posted as december comes closer... GL to you as well
Old 10-15-2008, 04:22 PM
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Originally Posted by GENEaTALS' post='693415' date='Oct 15 2008, 12:29 AM
best thing to do is to contact your SA. But according to the pdf luigi attached, it's 1 yr or 15K....

But again, AFAIK maintenance is CBS (conditioned based service)...

Will keep you posted as december comes closer... GL to you as well
Thanks,

Same to you. I drive it hard on occasion, otherwise its babied just because of highway miles or just driving for fuel economy rather than fun. I'll call the SA anyways just to double check.
Old 10-15-2008, 04:53 PM
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My car just hit 15,000 miles (7 months). I paid for my own oil change at 2,000 and I figured at 15k I was due for another change. When I dropped it off at the dealer my SA said BMW would not cover the oil change because the service interval indicator said it had another 4100 miles to go. We discussed it for a while and in the end I agreed to pay the $100 for the oil change - but I'm not real happy about it.

I need to get 200-300k out of the car - so I don't want to quibble about who should pay $100 - but it seems like a bit of a rip off. BMW has no incentive to get more than 50k miles (100k at best) our of an engine - and I am sure their service intervals will get the engine than far.
Old 10-15-2008, 05:24 PM
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Originally Posted by Slowhand11404' post='694268' date='Oct 15 2008, 08:53 PM
My car just hit 15,000 miles (7 months). I paid for my own oil change at 2,000 and I figured at 15k I was due for another change. When I dropped it off at the dealer my SA said BMW would not cover the oil change because the service interval indicator said it had another 4100 miles to go. We discussed it for a while and in the end I agreed to pay the $100 for the oil change - but I'm not real happy about it.

I need to get 200-300k out of the car - so I don't want to quibble about who should pay $100 - but it seems like a bit of a rip off. BMW has no incentive to get more than 50k miles (100k at best) our of an engine - and I am sure their service intervals will get the engine than far.
Sounds like you bumped into a "constitutional SA" who wasn't interested in bending a few miles for you. I can tell you that the last time I was in for scheduled service the Micro Filters replacement were due in 4 months but the SA suggested that it be done at the time I was in .. instead of making another trip for service in a couple of months.

Now that's Customer Service!
Old 10-15-2008, 05:52 PM
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Originally Posted by luigi524td' post='694291' date='Oct 15 2008, 06:24 PM
Sounds like you bumped into a "constitutional SA" who wasn't interested in bending a few miles for you. I can tell you that the last time I was in for scheduled service the Micro Filters replacement were due in 4 months but the SA suggested that it be done at the time I was in .. instead of making another trip for service in a couple of months.

Now that's Customer Service!

its all because of the donuts??!! where did you buy your donuts ??? im gonna have to try that sometime
Old 10-15-2008, 09:11 PM
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Originally Posted by euro2nv' post='694306' date='Oct 15 2008, 09:52 PM
its all because of the donuts??!! where did you buy your donuts ??? im gonna have to try that sometime
Maybe it's the donuts ... maybe it's the new customers I referred their way last year.

No magic ... honey not vinegar. (or Boston Cream not Glazed )
Old 10-28-2008, 04:42 AM
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Originally Posted by euro2nv' post='694306' date='Oct 15 2008, 08:52 PM
its all because of the donuts??!! where did you buy your donuts ??? im gonna have to try that sometime
i think all s/a's need donuts with happy pills in them...cough cough, i go in tomorrow, they called me to come in.. and would you believe this small plastic mesh piece that is next to the fog came off on my ride to p.a. this weekend.. my s/a said its very common and its happened to him(that didnt make me feel any better though) said they usually have these pieces in stock and it should be fine..
Old 10-28-2008, 04:57 AM
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Originally Posted by Slowhand11404' post='694268' date='Oct 15 2008, 07:53 PM
My car just hit 15,000 miles (7 months). I paid for my own oil change at 2,000 and I figured at 15k I was due for another change. When I dropped it off at the dealer my SA said BMW would not cover the oil change because the service interval indicator said it had another 4100 miles to go. We discussed it for a while and in the end I agreed to pay the $100 for the oil change - but I'm not real happy about it.

I need to get 200-300k out of the car - so I don't want to quibble about who should pay $100 - but it seems like a bit of a rip off. BMW has no incentive to get more than 50k miles (100k at best) our of an engine - and I am sure their service intervals will get the engine than far.
Did they reset your oil service indicator? If not, you will get your free oil change in 4,100 miles. If they did reset it your next free oil change is in 15,000 miles. If you are planning on keeping your car long enough to put 300,000 miles on it you might consider paying for an oil change halfway between the free oil changes, i.e., at 7,500 mile intervals.
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