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call on does not turn OFF

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Old 03-06-2010 | 04:26 PM
  #1  
rolly888's Avatar
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Just a recent problem:

The connection to my phone shows "CALL Active" even if I am not placing a call.
In fact it starts a call (number showing is ***** )as soon bluetooph detect my blackberry. I checked my phone but it is not calling anything.
And of course I cannot End the Call....only way is to turn the phone OFF.

Any help?
Old 03-06-2010 | 05:31 PM
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I would start by deleting all the devices from the Bluetooth list and then pair again to see what happens! Good luck and let us know what happens!
Old 04-15-2010 | 08:08 PM
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its funny you say that because im currently having the same problem with my verizon blackberry tour. i never had this prob when i had my iphone. but now as soon as my phone connects it says im on a call. so not until i make a call and end it will the music play but the interface still says im on the phone. if you have fixed it or figured it out please let me know
Old 04-26-2010 | 05:10 PM
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Anyone resolve this issue?
I'm having the same problem with my berry 9530. Been working just fine until very recently..deleted and paired again no luck.
I have to keep turning off the bluetooth from the berry to make it stop.
Old 05-07-2010 | 08:18 PM
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I have a 2009 535xi and I've got the same problem a a few days after getting new Blackberry Tour. It started when I switched calls after getting a new call while already talking on the phone. The call I switched away from is now stuck in 'Active calls' and I am now prevented from making outgoing calls (BMW assist calls included). Also, now my display doesn't turn off when I shut the car off.

I tried deleting the phone from bluetooth and resetting it up, but that didn't work. I tried powering down my blackberry and restarting.

Will my dealer's service department help with a problem like this?

Is there any way to reset either the bluetooth or the whole display system?

Thanks for your help.
Old 05-13-2010 | 06:29 PM
  #6  
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Originally Posted by jnocerino
I have a 2009 535xi and I've got the same problem a a few days after getting new Blackberry Tour. It started when I switched calls after getting a new call while already talking on the phone. The call I switched away from is now stuck in 'Active calls' and I am now prevented from making outgoing calls (BMW assist calls included). Also, now my display doesn't turn off when I shut the car off.

I tried deleting the phone from bluetooth and resetting it up, but that didn't work. I tried powering down my blackberry and restarting.

Will my dealer's service department help with a problem like this?

Is there any way to reset either the bluetooth or the whole display system?

Thanks for your help.
Re-initialize your phone - take the batery out. I have this problem from time to time as well and I can always solve it by taking the battery out and then replacing. hope it works for you.
Old 07-18-2010 | 08:17 AM
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I have been having this same issue w/ my BB Tour. This forum is great, because I thought I was going crazy with my phone not wanting to end a 'no call'! Did any of the solutions work? I'm going to try today.
Old 07-19-2010 | 09:04 PM
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Just do a battery pull. that always fixes my 9650 when it stays locked on active call
Old 07-19-2010 | 09:57 PM
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Originally Posted by aapl
Just do a battery pull. that always fixes my 9650 when it stays locked on active call



Thanks. I tried it and it worked!
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