vern

When I try to program the 4 Digit, EXT, # after the phone # the operator comes on and tells me there is no such # to try again. I'm following the instructions in the manual to the letter on page 155, "Adding Digits to Phone Number". What can I be doing wrong? Right now to get thru to the # I want I go thru the bluetooth and manualy put in the EXT on the phone to make it work.TIA
cheers
vern

gabman

Before you program the extension number, I suggest that you enter at least 3 or 4 pauses into your cell phone. Your Cell phone should be equipped with a button to add pauses, check your Cell phone manual under speed dial programming.

I suggest that you do this with one number and then check if call can be completed, you may have to enter a few more pauses, it is a question of trial and error. Once you get the right amount of pauses and it works then program balance of numbers using same amount of pauses as test number.

You have to keep in mind that with most companies voice mail systems, you have to wait until the voice mail picks up before you enter the extension number, if you did not program any pauses then your cell phone thinks that you are dialing a number with 14 digits, 3 for area code , 7 for number and then 4 for extension number, that is why you are getting the operator.

So sequence should be 123 (area code) 456-7890 (tel number) Pause, Pause , Pause Pause, 2212 (ext number)

Rudy

As gabman points out, you'll need to program the dialing string into the phone if you want to make the change permanent.

Keep in mind that there was a "pause bug" in earlier versions of the car's software. For example, on some phones, the pause is represented by a letter 'p' when programmed into a phone book entry. The bug in the software interpreted the 'p' as the digit '7' since alphabetically, the letter P is tied to the 7 key.

This was fixed about a year ago, I think so it's either going to work or it's not depending on the version...

vern

Thanks I'll give it a try.
cheers
vern

vern

Sorry guys I tried your suggestions and nothing seemed to work. I tried 1 thru 8 Hard Pause and 1 thru 8 2 Second Pause. Any pause symbols you add after the 14 digit phone# takes away the phone #'s in the beginning like the 1 and the area code etc. so then you don't have enough phone #'s because your replacing them with Pause symboles. Anything else you think I could try?
cheers
vern

bruce_miranda

Also on some phones the iDrive address book chooses to ignore numbers after the p. It happens on my WM5 handset but on my wife's SE its fine.