reshadowkill

We are trying to figure out what might be the issue with regards to my Bluetooth module. Here are the syptoms:

1) The phone (HTC tytn) pairs just fine.
2) I can hear caller through the sound system just fine.
3) The caller can not hear me - !
4) Bluetooth voice prompt through the car speakers works male voise can understand my commands.
4) Volume is turned up on the stereo, the voice recognition volume is all the way up and the volume on the HTC is all the way up.
5) Stereo speakers work just fine, and so does the male voice



Any thoughts from any of you guys?????

Almighty JungleBoy

The dealer must activate CPT9000 option in your i-drive system, not to activate the Bluetooth option in i-drive... very common error done by dealers... so tell them to deactivate the bluetooth option in the options menu, and activate the CPT9000 phone... then the module should be fine...

reshadowkill

Thanks for the advice but
I am using the oem TCU that came with the car, do I still need to activate CPT9000 profile not the bluetooth option in the options menu ??

Rudy

I think there is some confusion going on here...

Are you using the "Bluetooth Upgrade Module" (BTUM) which is installed in the center console where the older, hardwired CPT9000 phone would go or are you using the native Bluetooth from the TCU?

Almighty JungleBoy

no matter whether you have the old TCU or the new... if you have the BTUM which is plugged with the CPT9000 set, you must have CPT9000 activated in the car... if you activate the Bluetooth option while the CPT9000 is set up with the BTUM, your car will have conflict with the new TCU and the BTUM... so regardless of what TCU, the CPT9000 has to be coded for Bluetooth to run properly... I assume the TCU is an old one, because of your symptoms mentioned there

glad to help

Rudy

That is correct but it's not clear to me that the OP is even using the BTUM so I'm looking for clarification...

reshadowkill

"NO I AM NOT USING THE BTUM" So you think my TCU is no good? after spending $500 on getting this far I am dicoraged the SA asured me it should work & you want to tell me the BMW tech did not test it befor the car was returned. Do not take your Car to BMW Autohaus in Toronto the service sucks, crooks be wear. any advice??

Rudy

Okay, now that we have that cleared up, disregard the advice given above by Almighty JungleBoy since he was under the impression that you were using the BTUM...

It's not uncommon for the dealers to screw this up a few times before finally getting it right. There have been issues with microphones too in the past so yes, maybe they didn't program things right and maybe there is a problem somewhere else. Just get them to fix it -- have them call you from the car before you go down to pick it up this time!

ademitt

What is the build date of your E60? If it is pre Mar 04, it is your TCU.

The symptoms you describe are exactly the same as I had with my previous E60. I ended up replacing the TCU to get full BT working.

reshadowkill

I TOOK THE CAR BACK! No progress made BMWAutoSHIT kept the dam thing over night & was unable to resolve the problem with the microphone advised me I had to spend $2700 for a new TCU installed. Also advised it was working when it left the shop & some thing must of mysteriously happen to disable the mike over blue tooth. I asked what phone was the car tested with? The response! ?We do not have any test phones!? how was functionality tested if no hand set was paired & tested? To add to this I mentioned the CPT9000 KIT All the advisers had a suspicious look on the faces when I mentioned it existed. I asked for a quote to have it installed. After a couple of min of arguing, the BTMU kit will work with my car the senior adviser caved & admitted it was possible but they never retrofitted a phone kit before. So I am still without full phone service. Is it normal to do a soft update & not enable mp3 I had the AUX installed & no mp3 support BMWAutoSHIT?? To make things worse BMWAutoSHIT should have install the BTMU kit in the first place http://www.wireless4bmw.com/bmw5.html I need to find a bulletin that clearly stats this position. Beware if the dealer messes up your electronic components because of negligence, lack of proper training you will pay for it.